What should I do with a telecommuter whose performance is slipping?
Handle that person exactly the same as anyone whose performance is
slipping. Try to analyze what's causing the problem, discuss it openly
with the employee, and get him/her involved in the problem-solving. Most
important - make it clear that the continued ability to telecommute will
depend on bringing performance levels back up to what's needed to meet your
While most employers have telecommuting policies or telecommuting
agreements that give the manager the right to bring the person back into
the office if performance slips, that should be your last resort, not your
first resort. Manage this performance problem just as you would (and
should) for any employee.