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How To Use This Map
We have listed the resources for this region below. If we have specific resources listed for the individual countries shown on the map, you can find those listings by simply moving your cursor over the map. When you see your cursor change to a pointing finger, that indicates we have individual listings - and you can just click on that country to go to that listing. Otherwise, the information available below applies to the region in general.
Mexico, Central America,
If you know of additional activity in a particular region or
country, please e-mail us so we can add it to this section.
These titles may be of interest to you:
Telework: Penetration, Potential and Practice in Europe
Telework: Present Situation and Future Development of a New Form of Work
Telelifestyles and the flexicity: a European study: the impact of the
The Business Traveler's Survival Guide : How to Get Work Done While on the Road
(June Langhoff / Paperback / Published 1998)
Teleworking International Perspectives : From Telecommuting to the Virtual Organization (by Paul J. Jackson (Editor), Jos Van Der Wielen (Editor) / Hardcover / Published 1998)
Digital Nomad (Tsugio Makimoto, David Manners / Paperback / Published 1997)
(Electronic Commerce and Telework Trends) is a European research project
with the goal of "Benchmarking progress on new ways of working and
new forms of business across Europe." It will consist of case studies
and interviews with businesses and individuals in ten European countries,
and will also collect baseline data from the US and Japan. The project
is under the direction of Simon Robinson and Werner Korte of empirica;
contact Korte for more
Empirica is a consulting and research firm that has extensive European experience in the telework field, including various publications and research reports. Its site (in German) also
includes a thorough list of telework links for Europe and elsewhere.
Euro-Telework is a 15-nation project gathering information and documents relevant to teleworking and call centers in Europe.
The Europe Telework Week series of events, which began in 1995, is
described on their website.
"Examples of Telework Tax Implications in Europe" is a report available in
the Article Downloads section.
The Federation of European Employers maintains a very comprehensive site about all things to do with European employment practices. The content might be relevant for anyone looking to learn more about general employment practices and regulations vis-a-vis the introduction of telework and other alternative work arrangements.
Information Market Europe is an interactive service of the European Commission providing the latest EU information on European markets for multimedia content and electronic information services.
The Information Society Initiative is a UK-based program within the Department of Trade and Industry to provide information about information-age business topics. There are numerous telework resources available on the main DTI site; go to the home page and use the search engine.
The Information Society Technologies (IST) program is an integrated research program supported by the European Commission. One of its major programs is the "E-work" program; the 2001 and 2002 status reports on this program can be downloaded.
MIRTI (Models of Industrial Relations in Telework Innovation) is a project supported by the EU. It is a comprehensive collection of telework agreements, guidelines, implementation tips, and much more.
Noel Hodson (of SW2000 Teleworking Studies) offers his "21st Century
Fiscal & Work Systems for the Information Society" site which contains information and statistics about telework in Europe and elsewhere, as well as several provocative sections on welfare reform, including his "Birthright" concept.
"Quis custodiet ipsos custodes?" (or, "Who Controls the Controllers?")
written by Alessandro Minelli provides a review of
monitoring methods and electronic control of the work of teleworkers in the
U.S. and Europe. Some proposals are offered to solve this problem,
including the institution of a transnational authority on limits on the
monitoring of teleworkers. The report is in an 11K compressed file.
(Statistical Indicators Benchmarking the Information Society) reports
on statistics about telework and other work trends in Europe.
SUSTEL is "A
two year research project financed by the European Commission's IST
initiative. It aims to: enhance understanding of the economic, environmental
and social impacts of teleworking, identify ways in which these can
be influenced by organizations and Governments, and develop tools
and guidance materials to enable organizations to evaluate and optimize
the sustainability of teleworking initiatives."
The UK-based telework association TCA
and the Institute for Employment Studies have set up an Internet-based
questionnaire to look at call centre manager
attitudes about the use of technologies to disperse inbound calls
from a call center to home-based agents. Call center managers and
others interested in the field are invited to participate in this
is the Work, Information Society and Employment forum which has emerged
from the EC's DIPLOMAT project (the European Telework Charter). Among
its objectives are to "provide an informed, neutral environment for
people concerned with employment, including national, regional and
local government, trade unions, employers, trade associations and
social partners, to debate work and employment aspects of the Information
Society," and "be international; inviting research, contributions
and participation from people and organisations throughout the world,
reflecting the importance of global and trans-border aspects of telework
WORKS (Work Organisation and Restructuring in the Knowledge Society) is "a pan-European research project which aims at improving our understanding of the major changes in work in the knowledge-based society’ and is sponsored by the European Union.